Delivery & Returns
Returns:
Online purchases made through the Site are valid for exchange, credit, or refund to 14 days of receiving your order. Our courier company will collect the exchange order from your address, and will deliver the new order at the same time.
How much are the shipping fees?
|
Order Details
|
Delivery Charges
|
|
Orders Over $75
|
FREE
|
| Orders Below $75 | $3 |
| Heavy Equipment: Treadmill, Benches, Elliptical, Soccer Table Etc. | FREE Excluding Installation ( If any machine requires delivery + installation from our team the charge is $15 |
How much are the returns & exchanges fee?
| Order | Fees |
| Returns | 3$ Per Order |
| Exchange | 3$ Per Order |
If you wish to only return your items, our courier company will pick up the items from your home or office free of charge.
If in case you decided to exchange your items with a different size / color or any other item, our courier company will then pick up the item from your place and give you the new exchange item on the spot.
*All Heavy Equipment's that requires installation, once installed return or exchange are not applicable. Our maintenance team will make sure to show the machine or any heavy equipment live before installment.
PAYMENT
Currently our payment option is only cash on delivery, the total amount of your order will be collected upon delivery by our courier company.
Refund Policy
Can I return or exchange an item?
You can absolutely exchange & return your items to us, within 14 days after receiving it, as long as it’s undamaged, unused and contained in its original packaging with all tags and labels attached.
Effective for All Purchases via ChampLocker.com
At SportsYours.com, we value your satisfaction with your online purchases. Our Return and Exchange Policy is designed to ensure a seamless shopping experience for you.
Returns and Exchanges Timeframe:
You have 14 days from the date of receiving your order to request an exchange, credit, or refund for online purchases made through our website. We've streamlined the process for your convenience:
Our courier company will promptly collect your exchange order from your address.
Simultaneously, your new order will be delivered right to your doorstep.
Return & Exchange Fees:
To cover processing and shipping costs, a nominal fee will apply for returns and exchanges:
Returns: $3 USD per Return Order
Exchanges: $3 USD per Exchange Order
Condition of Items:
For us to process your return or exchange smoothly, please ensure that all items meet the following criteria:
Items must be in unwashed and undamaged condition.
Original packaging must remain unopened.
All tags must remain attached.
Final Sale Items:
Please note that certain items are considered final sale and cannot be returned or exchanged unless required by law. These items include:
Food items
Sale merchandise
Cosmetics
Underwear
Lingerie
Earrings and body piercings
Clearance items
Gift cards / e-gift cards
Fitness Equipment:
We regret to inform you that fitness equipment such as benches, treadmills, ellipticals, and more cannot be returned or exchanged once they have been installed. Please ensure your selection is correct before installation.
We are committed to ensuring your satisfaction and addressing your needs promptly. If you have any questions or require assistance with a return or exchange, please don't hesitate to contact our customer support team. Thank you for choosing SportsYours.com for your sports and fitness needs!